At Sterling we are dedicated to the customer experience and ensuring that our clients receive the attention they deserve and the communication they expect. Our team focuses on our clients and their projects to help them on the path to success. We call this “The Smartware Approach” and it is broken down into three essential categories.
Team Work – Our team of specialized engineers work hand-in-hand with your internal resources to ensure we get your project completed as quickly and efficiently as possible.
Transparency – We understand that our clients want to be kept in the loop at all times. We provide weekly reviews, consistent reporting of burn rate vs. original estimate, project timelines, and an unmatched communication with our clients.
Planning Ahead – With our medical device team of experts you can rest assured we are going to do things right from the start. Our team has the experience and expertise to complete your project as quickly and cost effectively as possible.
Standards and SOPS – We pride ourselves in staying on top of the latest standards. Our team has expertise in both the FDA and European standards so you can rest assured your medical device will be compliant.
Risk Focused – To ensure a successful project, Sterling remains software and electronics risk focused at all times. We review potential risks through all phases of development.
Focus on Software
Software In Mind – We understand that hardware design decisions made without software consideration can cause problems down the road. We structure our development by understanding how hardware design decisions affect software. This ensures that both the medical device software and hardware will work flawlessly together.
Timeliness – Our processes ensure that a more reliable system is developed, which helps to bring your project in on time.
To learn more about how the Smartware Approach will benefit your company, give us a call at 201-227-7569 x2 or click here to request more information on our contact page.