Sterling Medical Devices assisted in the iterative development of a Major Level of Concern connection system between a series of video processors and a third party computer system. The system was written in C#. Sterling provided documentation, development, and test services to support integration to the new host hardware and operating system (Windows 7). Additionally, Sterling authored select support documentation with customer input including a user/technician manual and a PowerPoint for technician training. Development proceeded under Sterling’s QMS for later transfer to the customer’s QMS.